/* RefilMed — estilos
   Fonte do sistema, uma cor de acento, cartões de raio grande sobre cinza claro,
   ícones em blocos arredondados que reagem ao toque. */
:root{
  --bg:#f3f4f7;
  --surface:#ffffff;
  --surface-2:#f8f9fb;
  --ink:#12151d;
  --ink-2:#394152;
  --muted:#5d6676;
  --line:#e4e7ee;
  --line-2:#d5dae3;
  --acc:#0f7b6c;
  --acc-ink:#0a5a4f;
  --acc-soft:#e0f3ef;
  --acc-soft-2:#c9eae2;
  --ok:#16734a;
  --ok-soft:#e3f4eb;
  --warn:#8a5a00;
  --warn-soft:#fdf2da;
  --bad:#b42318;
  --bad-soft:#fdebe9;
  --r-xl:22px;
  --radius:16px;
  --font:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;
  --shadow:0 1px 2px rgba(18,21,29,.04),0 8px 24px rgba(18,21,29,.06);
  --shadow-hover:0 2px 4px rgba(18,21,29,.05),0 14px 32px rgba(18,21,29,.10);
  --ease:cubic-bezier(.2,.8,.2,1);
}
*{box-sizing:border-box}
html,body{margin:0;padding:0}
body{overflow-x:clip}
body{background:var(--bg);color:var(--ink);font:15px/1.5 var(--font);-webkit-font-smoothing:antialiased;-webkit-tap-highlight-color:transparent}
a{color:var(--acc)}
button,input,select,textarea{font:inherit;color:inherit}
button{cursor:pointer}
h1,h2,h3{margin:0;font-weight:650;letter-spacing:-.015em}
h1{font-size:28px;line-height:1.15}
h2{font-size:20px;line-height:1.3}
h3{font-size:16px}
p{margin:0}
.muted{color:var(--muted)}
.small{font-size:13px}
.hide{display:none!important}
.ti{font-size:18px;line-height:1;vertical-align:-3px}
:focus-visible{outline:3px solid rgba(15,123,108,.35);outline-offset:2px}

/* ---------- ícone em bloco arredondado ---------- */
.ico{width:42px;height:42px;border-radius:14px;display:inline-grid;place-items:center;flex:none;background:var(--acc-soft);color:var(--acc);transition:background .2s var(--ease),color .2s var(--ease),transform .2s var(--ease)}
.ico .ti{font-size:21px;vertical-align:0}
.ico.sm{width:32px;height:32px;border-radius:11px}
.ico.sm .ti{font-size:17px}
.ico.lg{width:52px;height:52px;border-radius:17px}
.ico.lg .ti{font-size:25px}
.ico.ok{background:var(--ok-soft);color:var(--ok)}
.ico.warn{background:var(--warn-soft);color:var(--warn)}
.ico.bad{background:var(--bad-soft);color:var(--bad)}
.ico.solid{background:var(--acc);color:#fff}
.int{transition:transform .2s var(--ease),box-shadow .2s var(--ease),border-color .2s var(--ease),background .2s var(--ease)}
.int:hover{transform:translateY(-2px);box-shadow:var(--shadow-hover);border-color:var(--acc-soft-2)}
.int:hover .ico{background:var(--acc);color:#fff;transform:rotate(-4deg) scale(1.04)}
.int:active{transform:translateY(0) scale(.985)}

/* ---------- barra superior ---------- */
.top{position:sticky;top:0;z-index:30;background:rgba(255,255,255,.9);backdrop-filter:saturate(1.4) blur(12px);-webkit-backdrop-filter:saturate(1.4) blur(12px);border-bottom:1px solid var(--line);padding-top:env(safe-area-inset-top)}
.top-in{max-width:1240px;margin:0 auto;height:60px;display:flex;align-items:center;gap:10px;padding:0 16px}
.marca{display:flex;align-items:center;gap:10px;font-weight:650;font-size:17px;color:var(--ink);text-decoration:none;letter-spacing:-.02em}
.marca svg{width:32px;height:32px;transition:transform .25s var(--ease)}
.marca:hover svg{transform:rotate(-6deg) scale(1.05)}
.marca b{color:var(--acc);font-weight:650}
.top-sp{flex:1}
.top-link{display:inline-flex;align-items:center;gap:7px;color:var(--ink-2);text-decoration:none;font-size:14px;font-weight:500;padding:8px 12px;border-radius:12px;transition:background .15s}
.top-link:hover{background:var(--bg)}
.top-link .ti{font-size:17px}
.modo{font-size:12px;font-weight:500;color:var(--warn);background:var(--warn-soft);padding:4px 10px;border-radius:999px;white-space:nowrap}
.demo-aviso{background:var(--warn-soft);color:#6b4600;font-size:13px;text-align:center;padding:7px 16px;border-bottom:1px solid #f1e0b5}

.conta{display:inline-flex;align-items:center;gap:8px;padding:4px 6px 4px 4px;border-radius:14px;text-decoration:none;color:var(--ink);font-size:14px;font-weight:550;transition:background .15s}
.conta:hover{background:var(--bg)}
.conta .avatar{width:32px;height:32px;border-radius:11px;font-size:12px}
.conta small{display:block;font-size:11.5px;color:var(--muted);font-weight:500;line-height:1.1}
.perfis{display:grid;grid-template-columns:repeat(3,1fr);gap:10px;margin:18px 0}
.perfil{display:flex;flex-direction:column;align-items:flex-start;gap:10px;padding:14px;border:1px solid var(--line);border-radius:18px;background:var(--surface);text-align:left;font-weight:600;font-size:14.5px}
.perfil small{font-weight:500;color:var(--muted);font-size:12.5px;line-height:1.3}
.perfil.on{border-color:var(--acc);box-shadow:0 0 0 3px var(--acc-soft)}
.perfil.on .ico{background:var(--acc);color:#fff}
.lista-ped{display:grid;gap:8px;margin-top:14px}
.ped{display:flex;align-items:center;gap:12px;padding:12px;border:1px solid var(--line);border-radius:16px;background:var(--surface);text-decoration:none;color:var(--ink)}
.ped .corpo{flex:1;min-width:0}
.ped b{display:block;font-size:14.5px}
.ped span.m{font-size:13px;color:var(--muted)}
@media (max-width:560px){.perfis{grid-template-columns:1fr}.perfil{flex-direction:row;align-items:center}.conta span.nm{display:none}}

/* ---------- botões e campos ---------- */
.btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;border:1px solid var(--line-2);background:var(--surface);color:var(--ink);padding:10px 16px;border-radius:14px;font-weight:550;text-decoration:none;min-height:44px;transition:transform .15s var(--ease),background .15s,border-color .15s,box-shadow .15s}
.btn:hover{border-color:#b8c0cd;box-shadow:0 2px 8px rgba(18,21,29,.06)}
.btn:active{transform:scale(.97)}
.btn:disabled{opacity:.45;cursor:not-allowed;transform:none;box-shadow:none}
.btn-p{background:var(--acc);border-color:var(--acc);color:#fff}
.btn-p:hover{background:var(--acc-ink);border-color:var(--acc-ink);box-shadow:0 6px 18px rgba(15,123,108,.28)}
.btn-d{color:var(--bad);border-color:#f0c7c2}
.btn-d:hover{background:var(--bad-soft);border-color:#eab0a9}
.btn-s{padding:7px 12px;min-height:36px;font-size:14px;border-radius:12px}
.btn-g{border-color:transparent;background:transparent}
.btn-g:hover{background:rgba(18,21,29,.05);box-shadow:none}
.btn-ico{width:40px;min-height:40px;padding:0;border-radius:13px}
.campo{display:block;margin:0 0 14px}
.campo>span{display:block;font-size:13px;color:var(--ink-2);margin:0 0 6px;font-weight:550}
.inp,select.inp,textarea.inp{width:100%;border:1px solid var(--line-2);background:#fff;border-radius:13px;padding:11px 13px;min-height:46px;outline:none;transition:border-color .15s,box-shadow .15s}
.inp:hover{border-color:#bfc6d2}
.inp:focus{border-color:var(--acc);box-shadow:0 0 0 4px rgba(15,123,108,.13)}
textarea.inp{resize:vertical;min-height:88px;line-height:1.45}
.linha2{display:grid;grid-template-columns:1fr 1fr;gap:12px}
.card{background:var(--surface);border:1px solid var(--line);border-radius:var(--r-xl);box-shadow:var(--shadow)}
.tag{display:inline-flex;align-items:center;gap:5px;font-size:12px;font-weight:550;padding:3px 9px;border-radius:999px;background:var(--bg);color:var(--ink-2);white-space:nowrap}
.tag.acc{background:var(--acc-soft);color:var(--acc-ink)}
.tag.ok{background:var(--ok-soft);color:var(--ok)}
.tag.warn{background:var(--warn-soft);color:var(--warn)}
.tag.bad{background:var(--bad-soft);color:var(--bad)}

/* ---------- entrada (landing) ---------- */
.home{max-width:1160px;margin:0 auto;padding:44px 16px 64px}
.home-hero{display:grid;grid-template-columns:1.1fr .9fr;gap:48px;align-items:center}
.selo{display:inline-flex;align-items:center;gap:8px;font-size:13px;font-weight:550;color:var(--acc-ink);background:var(--acc-soft);padding:6px 12px 6px 8px;border-radius:999px;margin:0 0 18px}
.selo .ti{font-size:16px}
.home-hero h1{font-size:44px;line-height:1.08;letter-spacing:-.035em}
.home-hero h1 span{color:var(--acc)}
.home-hero p.lead{font-size:17.5px;color:var(--ink-2);margin:18px 0 28px;max-width:540px;line-height:1.55}
.home-acoes{display:flex;gap:10px;flex-wrap:wrap}
.home-acoes .btn{min-height:52px;padding:12px 22px;border-radius:16px;font-size:15.5px}
.confianca{display:flex;gap:22px;flex-wrap:wrap;margin:28px 0 0}
.confianca div{display:flex;align-items:center;gap:10px;font-size:13.5px;color:var(--ink-2);max-width:200px;line-height:1.3}
.home-prev{padding:18px;border-radius:26px;position:relative}
.prev-top{display:flex;align-items:center;gap:10px;padding:0 0 14px;margin:0 0 14px;border-bottom:1px solid var(--line)}
.prev-top b{display:block;font-size:14px}
.prev-top .on{font-size:12px;color:var(--ok);display:flex;align-items:center;gap:5px}
.prev-top .on::before{content:"";width:7px;height:7px;border-radius:50%;background:var(--ok)}
.prev-msg{font-size:14px;padding:10px 13px;border-radius:16px;margin:0 0 8px;max-width:86%;width:fit-content}
.prev-msg.ia{background:var(--surface-2);border:1px solid var(--line);border-bottom-left-radius:6px}
.prev-msg.pac{background:var(--acc);color:#fff;margin-left:auto;border-bottom-right-radius:6px}
.prev-rx{margin-top:14px;padding:14px;border-radius:16px;background:var(--surface-2);border:1px solid var(--line);font-size:13px}
.prev-rx .l{display:flex;justify-content:space-between;align-items:center;gap:8px;padding:4px 0}
.sec-tit{display:flex;align-items:flex-end;justify-content:space-between;gap:12px;margin:64px 0 18px}
.sec-tit h2{font-size:24px;letter-spacing:-.02em}
.sec-tit p{color:var(--muted);font-size:14.5px;max-width:460px}
.cond-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:12px}
.cond{display:flex;align-items:center;gap:12px;padding:14px;background:var(--surface);border:1px solid var(--line);border-radius:18px;text-decoration:none;color:var(--ink);font-weight:550;font-size:14.5px;line-height:1.25}
.cond .seta{margin-left:auto;color:var(--muted);opacity:0;transform:translateX(-4px);transition:.2s var(--ease)}
.cond:hover .seta{opacity:1;transform:none}
.passos{display:grid;grid-template-columns:repeat(3,1fr);gap:14px}
.passo{padding:22px;position:relative}
.passo .num{position:absolute;top:22px;right:22px;font-size:13px;font-weight:650;color:var(--muted)}
.passo h3{margin:16px 0 6px}
.passo p{color:var(--muted);font-size:14px}
.aviso-urg{margin:40px 0 0;padding:16px;border-radius:var(--r-xl);background:var(--bad-soft);color:#6e1a12;font-size:14px;display:flex;gap:14px;align-items:center;border:1px solid #f5cdc8}
.aviso-urg .ico{background:#fff;color:var(--bad)}
.home-rodape{margin:44px 0 0;color:var(--muted);font-size:13px;display:flex;gap:18px;flex-wrap:wrap;border-top:1px solid var(--line);padding-top:18px}
.home-rodape a{color:var(--ink-2);text-decoration:none}
.home-rodape a:hover{text-decoration:underline}

/* ---------- conversa do paciente ---------- */
.conv-wrap{max-width:1180px;margin:0 auto;display:grid;grid-template-columns:minmax(0,1fr) 330px;gap:24px;padding:0 16px}
.conv{display:flex;flex-direction:column;min-height:calc(100dvh - 61px);max-width:740px;width:100%;margin:0 auto}
.conv-top{position:sticky;top:61px;z-index:6;background:var(--bg);padding:14px 0 8px}
.conv-head{display:flex;align-items:center;gap:12px;background:var(--surface);border:1px solid var(--line);border-radius:20px;padding:12px 14px;box-shadow:var(--shadow)}
.conv-head b{display:block;font-size:15px}
.conv-head .st{font-size:12.5px;color:var(--muted)}
.conv-head .sp{flex:1}
.av-ia{width:40px;height:40px;border-radius:14px;overflow:hidden;flex:none}
.av-ia svg{width:40px;height:40px;display:block}
.etapas{display:flex;align-items:center;margin:12px 4px 0}
.etapa{display:flex;align-items:center;gap:8px;flex:1;min-width:0;color:var(--muted);font-size:12.5px;font-weight:550}
.etapa .pt{width:28px;height:28px;border-radius:10px;display:grid;place-items:center;background:var(--surface);border:1px solid var(--line-2);flex:none;transition:.25s var(--ease)}
.etapa .pt .ti{font-size:15px;vertical-align:0}
.etapa .nm{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.etapa::after{content:"";flex:1;height:2px;border-radius:2px;background:var(--line-2);margin:0 8px;min-width:8px}
.etapa:last-child{flex:none}
.etapa:last-child::after{display:none}
.etapa.feito .pt{background:var(--acc-soft);border-color:var(--acc-soft);color:var(--acc)}
.etapa.feito::after{background:var(--acc)}
.etapa.atual{color:var(--ink)}
.etapa.atual .pt{background:var(--acc);border-color:var(--acc);color:#fff;box-shadow:0 0 0 4px rgba(15,123,108,.15)}
.msgs{flex:1;padding:12px 0 18px;display:flex;flex-direction:column;gap:8px}
.linha-ia{display:flex;gap:10px;align-items:flex-end;max-width:88%}
.linha-ia .av{width:30px;height:30px;border-radius:10px;overflow:hidden;flex:none;visibility:hidden}
.linha-ia .av svg{width:30px;height:30px;display:block}
.linha-ia.ultimo .av{visibility:visible}
.linha-ia.largo{max-width:100%}
.linha-ia.largo .msg{flex:1}
.msg{padding:11px 15px;border-radius:18px;white-space:pre-wrap;word-wrap:break-word;animation:ent .22s var(--ease);line-height:1.5}
.msg.ia{background:var(--surface);border:1px solid var(--line);border-bottom-left-radius:6px}
.msg.pac{background:var(--acc);color:#fff;margin-left:auto;max-width:82%;border-bottom-right-radius:6px}
.msg.ia b{font-weight:650}
.msg.alerta{background:var(--bad-soft);border-color:#f3c4bf;color:#6e1a12}
.msg.orient{background:var(--surface);border:1px solid var(--line);max-width:100%;white-space:normal;border-radius:20px;padding:16px 18px}
.msg.orient h3{font-size:16px;margin:0 0 8px;display:flex;align-items:center;gap:10px}
.msg.orient ul{margin:4px 0 10px;padding-left:18px}
.msg.orient li{margin:3px 0}
.msg.orient .sub{font-size:13px;font-weight:650;color:var(--ink-2);margin:12px 0 3px;display:flex;align-items:center;gap:6px}
.msg.orient .sub .ti{font-size:16px;color:var(--acc)}
.digitando{display:inline-flex;gap:4px;padding:14px 16px}
.digitando i{width:7px;height:7px;border-radius:50%;background:#a9b0bd;animation:pulsa 1s infinite}
.digitando i:nth-child(2){animation-delay:.15s}.digitando i:nth-child(3){animation-delay:.3s}
@keyframes pulsa{0%,100%{opacity:.3;transform:translateY(0)}50%{opacity:1;transform:translateY(-2px)}}
@keyframes ent{from{opacity:0;transform:translateY(6px)}to{opacity:1;transform:none}}
.entrada{position:sticky;bottom:0;background:linear-gradient(to top,var(--bg) 82%,rgba(243,244,247,0));padding:12px 0 calc(14px + env(safe-area-inset-bottom))}
.chips{display:flex;flex-wrap:wrap;gap:8px;margin:0 0 10px}
.chip{display:inline-flex;align-items:center;gap:8px;border:1px solid var(--line-2);background:var(--surface);border-radius:14px;padding:10px 14px;font-size:14.5px;font-weight:500;text-align:left;line-height:1.3;transition:transform .15s var(--ease),border-color .15s,background .15s,box-shadow .15s}
.chip .ti{font-size:17px;color:var(--acc)}
.chip:hover{border-color:var(--acc);color:var(--acc-ink);box-shadow:0 4px 12px rgba(15,123,108,.12);transform:translateY(-1px)}
.chip:active{transform:scale(.96)}
.chip.p{background:var(--acc);border-color:var(--acc);color:#fff}
.chip.p .ti{color:#fff}
.chip.p:hover{background:var(--acc-ink);color:#fff}
.chips.num .chip{min-width:44px;justify-content:center}
.lista-sel{background:var(--surface);border:1px solid var(--line);border-radius:20px;padding:6px;margin:0 0 10px;max-height:46vh;overflow:auto;box-shadow:var(--shadow)}
.opt{display:flex;gap:12px;align-items:center;padding:11px 12px;border-radius:14px;cursor:pointer;font-size:14.5px;line-height:1.35;transition:background .15s}
.opt:hover{background:var(--surface-2)}
.opt input,.check input{appearance:none;-webkit-appearance:none;width:22px;height:22px;border-radius:8px;border:1.5px solid var(--line-2);background:#fff;margin:0;flex:none;display:grid;place-items:center;transition:.15s var(--ease);cursor:pointer}
.opt input::after,.check input::after{content:"";width:10px;height:6px;border-left:2.2px solid #fff;border-bottom:2.2px solid #fff;transform:rotate(-45deg) translate(1px,-1px) scale(0);transition:transform .15s var(--ease)}
.opt input:checked,.check input:checked{background:var(--acc);border-color:var(--acc)}
.opt input:checked::after,.check input:checked::after{transform:rotate(-45deg) translate(1px,-1px) scale(1)}
.opt:has(input:checked){background:var(--acc-soft)}
.escreve{display:flex;gap:8px;align-items:flex-end;background:var(--surface);border:1px solid var(--line-2);border-radius:20px;padding:6px 6px 6px 8px;box-shadow:var(--shadow);transition:border-color .15s,box-shadow .15s}
.escreve:focus-within{border-color:var(--acc);box-shadow:0 0 0 4px rgba(15,123,108,.12)}
.escreve .inp{flex:1;border:0;box-shadow:none!important;min-height:44px;background:transparent;padding:10px 8px}
.escreve textarea.inp{min-height:44px;resize:none}
.escreve .btn{min-height:44px;width:44px;padding:0;border-radius:15px;flex:none}
.escreve .btn .ti{font-size:20px;vertical-align:0}
.form-chat{background:var(--surface);border:1px solid var(--line);border-radius:20px;padding:16px;margin:0 0 10px;box-shadow:var(--shadow)}
.dica{display:flex;gap:6px;align-items:center;font-size:12.5px;color:var(--muted);margin:0 0 8px 4px}

/* painel lateral "o que você informou" */
.lado{position:sticky;top:75px;align-self:start;padding:14px 0}
.lado .card{padding:18px}
.lado-tit{display:flex;align-items:center;gap:10px;margin:0 0 14px}
.lado-tit h3{font-size:15px}
.lado .grupo{display:flex;gap:12px;padding:12px 0;border-top:1px solid var(--line)}
.lado .grupo:first-of-type{border-top:0;padding-top:0}
.lado .rot{font-size:12px;color:var(--muted);font-weight:550;margin:0 0 3px}
.lado .conteudo{min-width:0;flex:1}
.rx-item{padding:5px 0}
.rx-item b{font-weight:600;display:block;font-size:14px}
.rx-item span{font-size:12.5px;color:var(--muted)}
.lado-btn{display:none}

/* ---------- painel do médico ---------- */
.med{max-width:1400px;margin:0 auto;display:grid;grid-template-columns:76px 340px minmax(0,1fr);min-height:calc(100dvh - 61px)}
.trilho{background:var(--surface);border-right:1px solid var(--line);display:flex;flex-direction:column;align-items:center;gap:4px;padding:14px 0;position:sticky;top:61px;height:calc(100dvh - 61px)}
.trilho-it{position:relative;display:flex;flex-direction:column;align-items:center;gap:3px;width:66px;padding:6px 0;border:0;background:none;border-radius:14px;color:var(--muted);font-size:11px;font-weight:550;text-decoration:none}
.trilho-it .ico{background:transparent;color:var(--muted)}
.trilho-it:hover .ico{background:var(--acc-soft);color:var(--acc);transform:scale(1.06)}
.trilho-it:active .ico{transform:scale(.94)}
.trilho-it.on{color:var(--acc-ink)}
.trilho-it.on .ico{background:var(--acc);color:#fff}
.trilho-it .n{position:absolute;top:2px;right:6px;min-width:19px;height:19px;padding:0 5px;border-radius:10px;background:var(--bad);color:#fff;font-size:11px;font-weight:650;display:grid;place-items:center;border:2px solid var(--surface)}
.trilho-sp{flex:1}
.fila{border-right:1px solid var(--line);background:var(--surface-2);display:flex;flex-direction:column;min-height:0;position:sticky;top:61px;height:calc(100dvh - 61px)}
.fila-top{padding:18px 14px 10px}
.fila-top h2{font-size:19px}
.fila-top .sub{font-size:12.5px;color:var(--muted);margin:2px 0 12px}
.busca{display:flex;align-items:center;gap:8px;background:var(--surface);border:1px solid var(--line-2);border-radius:14px;padding:0 12px;transition:border-color .15s,box-shadow .15s}
.busca:focus-within{border-color:var(--acc);box-shadow:0 0 0 4px rgba(15,123,108,.12)}
.busca input{border:0;outline:0;background:transparent;min-height:40px;flex:1;font-size:14px;min-width:0}
.busca .ti{color:var(--muted)}
.fila-lista{overflow:auto;flex:1;padding:4px 10px 14px}
.fila-item{display:flex;gap:12px;width:100%;text-align:left;border:1px solid transparent;background:transparent;padding:12px;border-radius:18px;margin:0 0 4px;transition:background .15s,border-color .15s,transform .15s var(--ease),box-shadow .15s}
.fila-item:hover{background:var(--surface);border-color:var(--line)}
.fila-item:active{transform:scale(.99)}
.fila-item.on{background:var(--surface);border-color:var(--acc-soft-2);box-shadow:0 0 0 3px var(--acc-soft)}
.avatar{width:42px;height:42px;border-radius:14px;background:var(--acc-soft);color:var(--acc-ink);display:grid;place-items:center;font-weight:650;font-size:14px;flex:none;letter-spacing:.02em}
.avatar.lg{width:56px;height:56px;border-radius:18px;font-size:18px}
.fila-item .corpo{min-width:0;flex:1}
.fila-item .l1{display:flex;justify-content:space-between;gap:8px;align-items:baseline}
.fila-item .nome{font-weight:600;font-size:14.5px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.fila-item .quando{font-size:12px;color:var(--muted);white-space:nowrap}
.fila-item .l2{font-size:13px;color:var(--muted);margin:2px 0 7px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.fila-item .l3{display:flex;gap:5px;flex-wrap:wrap}
.vazio{padding:48px 20px;text-align:center;color:var(--muted)}
.vazio .ico{margin:0 auto 12px}
.caso{padding:22px 28px 60px;min-width:0}
.caso-top{display:flex;gap:16px;align-items:center;justify-content:space-between;flex-wrap:wrap;background:var(--surface);border:1px solid var(--line);border-radius:var(--r-xl);padding:18px;box-shadow:var(--shadow)}
.caso-quem{display:flex;gap:14px;align-items:center;min-width:0}
.caso-top h1{font-size:22px}
.caso-top .id{font-size:13px;color:var(--muted);margin-top:4px;display:flex;gap:6px;flex-wrap:wrap;align-items:center}
.caso-acoes{display:flex;gap:8px;flex-wrap:wrap}
.alertas{margin:14px 0 0;display:grid;gap:8px}
.alerta{display:flex;gap:12px;padding:10px 14px 10px 10px;border-radius:16px;font-size:14px;align-items:center;border:1px solid transparent}
.alerta .ico{width:32px;height:32px;border-radius:11px}
.alerta .ico .ti{font-size:17px}
.alerta.alto{background:var(--bad-soft);color:#6e1a12;border-color:#f6d2cd}
.alerta.alto .ico{background:#fff;color:var(--bad)}
.alerta.medio{background:var(--warn-soft);color:#6b4600;border-color:#f3e2bb}
.alerta.medio .ico{background:#fff;color:var(--warn)}
.alerta.info{background:var(--surface);color:var(--ink-2);border-color:var(--line)}
.alerta.info .ico{background:var(--acc-soft);color:var(--acc)}
.abas{display:inline-flex;gap:4px;background:#e8eaf0;border-radius:15px;padding:4px;margin:20px 0 16px;max-width:100%;overflow-x:auto}
.aba{display:inline-flex;align-items:center;gap:7px;border:0;background:transparent;padding:8px 14px;border-radius:11px;color:var(--muted);white-space:nowrap;font-weight:550;font-size:14px;transition:background .15s,color .15s}
.aba .ti{font-size:16px}
.aba:hover{color:var(--ink)}
.aba.on{background:var(--surface);color:var(--ink);box-shadow:0 1px 3px rgba(18,21,29,.1)}
.sec{margin:0 0 16px;background:var(--surface);border:1px solid var(--line);border-radius:var(--r-xl);padding:18px 20px}
.sec h3{margin:0 0 12px;font-size:15px;color:var(--ink);font-weight:650;display:flex;align-items:center;gap:10px}
.dl{display:grid;grid-template-columns:180px 1fr;gap:8px 16px;font-size:14.5px}
.dl dt{color:var(--muted)}
.dl dd{margin:0}
.tab{width:100%;border-collapse:collapse;font-size:14px}
.tab th{text-align:left;font-weight:550;color:var(--muted);font-size:12.5px;padding:8px 10px;border-bottom:1px solid var(--line)}
.tab td{padding:12px 10px;border-bottom:1px solid var(--line);vertical-align:top}
.tab tr:last-child td{border-bottom:0}
.tab td b{font-weight:600}
.resumo-txt{white-space:pre-wrap;background:var(--surface-2);border:1px solid var(--line);border-radius:16px;padding:16px;font-size:14.5px;line-height:1.6}
.transc{display:flex;flex-direction:column;gap:8px;max-width:780px}
.transc .msg{max-width:80%;font-size:14px;animation:none}
.rx-bloco{background:var(--surface);border:1px solid var(--line);border-radius:var(--r-xl);padding:18px;margin:0 0 14px}
.rx-bloco-top{display:flex;justify-content:space-between;align-items:center;gap:10px;margin:0 0 12px;flex-wrap:wrap}
.rx-bloco-top h3{display:flex;align-items:center;gap:10px}
.rx-linha{display:grid;grid-template-columns:1.2fr 1.6fr .8fr auto;gap:8px;align-items:start;padding:10px 0;border-top:1px solid var(--line)}
.rx-linha:first-of-type{border-top:0}
.rx-linha .inp{min-height:40px;padding:8px 11px;font-size:14px;border-radius:11px}
.rx-linha textarea.inp{min-height:40px}
.rx-cab{display:grid;grid-template-columns:1.2fr 1.6fr .8fr auto;gap:8px;font-size:12px;color:var(--muted);padding:0 0 4px}
.nota{font-size:13px;color:var(--muted);margin:6px 0 0}

/* modal */
.modal-fundo{position:fixed;inset:0;background:rgba(18,21,29,.45);backdrop-filter:blur(3px);z-index:60;display:grid;place-items:center;padding:16px;animation:fade .15s}
.modal{background:var(--surface);border-radius:24px;width:100%;max-width:560px;max-height:calc(100dvh - 32px);overflow:auto;padding:24px;box-shadow:0 24px 64px rgba(0,0,0,.22);animation:sobe .22s var(--ease)}
.modal h2{margin:0 0 6px}
.modal .rod{display:flex;justify-content:flex-end;gap:8px;margin:18px 0 0;flex-wrap:wrap}
@keyframes fade{from{opacity:0}}
@keyframes sobe{from{opacity:0;transform:translateY(10px) scale(.98)}}
.check{display:flex;gap:12px;align-items:flex-start;margin:10px 0;font-size:14.5px;cursor:pointer}
.toast{position:fixed;left:50%;bottom:24px;transform:translateX(-50%);background:var(--ink);color:#fff;padding:12px 18px;border-radius:14px;font-size:14px;z-index:80;box-shadow:0 10px 30px rgba(0,0,0,.22)}

/* acompanhar / verificar */
.estreito{max-width:660px;margin:0 auto;padding:36px 16px 64px}
.estreito .card{padding:24px}
.cab-card{display:flex;gap:14px;align-items:center;margin:0 0 16px}
.linha-tempo{list-style:none;margin:18px 0 6px;padding:0}
.linha-tempo li{display:flex;gap:14px;padding:0 0 18px;position:relative}
.linha-tempo li::before{content:"";position:absolute;left:15px;top:34px;bottom:2px;width:2px;border-radius:2px;background:var(--line)}
.linha-tempo li.feito::before{background:var(--ok)}
.linha-tempo li:last-child::before{display:none}
.linha-tempo .pt{width:32px;height:32px;border-radius:11px;background:var(--surface-2);border:1px solid var(--line-2);flex:none;display:grid;place-items:center;color:var(--muted)}
.linha-tempo .pt .ti{font-size:16px;vertical-align:0}
.linha-tempo li.feito .pt{background:var(--ok);border-color:var(--ok);color:#fff}
.linha-tempo li.agora .pt{background:var(--acc);border-color:var(--acc);color:#fff;box-shadow:0 0 0 4px rgba(15,123,108,.15)}

/* ---------- documento da receita (tela e impressão) ---------- */
.doc-area{background:#e7e9ee;padding:22px;border-radius:var(--r-xl);overflow:auto}
.folha{background:#fff;width:100%;max-width:794px;min-height:1000px;margin:0 auto 20px;padding:48px 56px;color:#111;font:13.5px/1.5 Georgia,"Times New Roman",serif;box-shadow:0 2px 10px rgba(0,0,0,.08);position:relative;border-radius:4px}
.folha .cab{border-bottom:1.5px solid #111;padding:0 0 12px;margin:0 0 18px;display:flex;justify-content:space-between;gap:16px}
.folha .cab .m{font-size:17px;font-weight:700;font-family:var(--font)}
.folha .cab .d{font-size:12px;font-family:var(--font);color:#333}
.folha .tit{text-align:center;font-family:var(--font);font-weight:700;letter-spacing:.04em;font-size:14px;margin:0 0 14px}
.folha .via{position:absolute;top:18px;right:56px;font-family:var(--font);font-size:11px;color:#444}
.folha .pac{margin:0 0 18px;font-size:13.5px}
.folha ol{padding-left:20px;margin:0}
.folha ol li{margin:0 0 14px}
.folha ol li .n{font-weight:700}
.folha .uso{font-family:var(--font);font-size:12px;font-weight:700;letter-spacing:.03em;margin:0 0 8px}
.folha .ass{margin:56px auto 0;width:300px;text-align:center;border-top:1px solid #111;padding-top:6px;font-size:12.5px;font-family:var(--font)}
.folha .rodape{position:absolute;left:56px;right:56px;bottom:30px;font-size:10.5px;color:#444;font-family:var(--font);border-top:1px solid #ccc;padding-top:6px;display:flex;justify-content:space-between;gap:12px}
.folha .caixas{display:grid;grid-template-columns:1fr 1fr;gap:12px;margin:26px 0 0;font-family:var(--font);font-size:11px}
.folha .caixas div{border:1px solid #111;padding:8px;min-height:92px}
.folha .orient h4{font-family:var(--font);font-size:13px;margin:14px 0 4px}
.folha .orient ul{margin:0;padding-left:18px}
#impressao{display:none}
@media print{
  @page{size:A4;margin:0}
  body{background:#fff}
  body>*:not(#impressao){display:none!important}
  #impressao{display:block!important}
  #impressao .folha{box-shadow:none;margin:0;max-width:none;width:210mm;min-height:297mm;page-break-after:always;break-after:page;border-radius:0}
  #impressao .folha:last-child{page-break-after:auto;break-after:auto}
}

@media (prefers-reduced-motion:reduce){
  *,*::before,*::after{animation:none!important;transition:none!important}
}

/* ---------- responsivo ---------- */
@media (max-width:1100px){
  .etapa:not(.atual) .nm{display:none}
  .med{grid-template-columns:76px 300px minmax(0,1fr)}
  .cond-grid{grid-template-columns:repeat(3,1fr)}
}
@media (max-width:1000px){
  .conv-wrap{grid-template-columns:1fr}
  .lado{display:none;position:fixed;inset:auto 0 0 0;top:auto;z-index:50;padding:0}
  .lado.aberto{display:block}
  .lado.aberto .card{border-radius:24px 24px 0 0;max-height:78dvh;overflow:auto;padding:18px 16px calc(18px + env(safe-area-inset-bottom))}
  .lado-btn{display:inline-flex}
  .med{grid-template-columns:1fr;padding-bottom:calc(72px + env(safe-area-inset-bottom))}
  .trilho{position:fixed;inset:auto 0 0 0;top:auto;height:auto;flex-direction:row;justify-content:space-around;padding:6px 6px calc(6px + env(safe-area-inset-bottom));border-right:0;border-top:1px solid var(--line);z-index:40;background:rgba(255,255,255,.96);backdrop-filter:blur(10px)}
  .trilho-sp{display:none}
  .trilho-it{width:auto;flex:1}
  .med.com-caso .fila{display:none}
  .med:not(.com-caso) .caso{display:none}
  .fila{border-right:0;position:static;height:auto;min-height:calc(100dvh - 140px);background:var(--bg)}
}
@media (max-width:760px){
  body{font-size:15.5px}
  .home{padding:26px 16px 48px}
  .home-hero{grid-template-columns:1fr;gap:28px}
  .home-hero h1{font-size:33px}
  .cond-grid{grid-template-columns:1fr 1fr}
  .passos{grid-template-columns:1fr}
  .sec-tit{flex-direction:column;align-items:flex-start;margin-top:44px}
  .inp,select.inp,textarea.inp{font-size:16px}
  .linha2{grid-template-columns:1fr}
  .dl{grid-template-columns:1fr;gap:0}
  .dl dt{margin-top:10px;font-size:13px}
  .caso{padding:14px 12px 40px}
  .caso-top{padding:14px}
  .sec{padding:16px}
  .rx-cab{display:none}
  .rx-linha{grid-template-columns:1fr;gap:6px}
  .linha-ia{max-width:94%}
  .conv-top{padding:10px 0 6px}
  .conv-head{padding:9px 10px;border-radius:18px;gap:10px}
  .conv-head>div{min-width:0}
  .conv-head b{white-space:nowrap;font-size:14.5px}
  .conv-head .st{display:block;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
  .av-ia,.av-ia svg{width:36px;height:36px}
  #abrir-lado span{display:none}
  #abrir-lado{width:40px;padding:0}
  .etapas{margin-top:10px}
  .lista-sel{max-height:40vh}
  .etapa .nm{display:none}
  .top-link.lg{display:none}
  .folha{padding:28px 22px;min-height:0}
  .folha .rodape{position:static;margin-top:30px}
  .folha .via{right:22px}
  .doc-area{padding:8px}
}
@media (max-width:480px){
  .top-in{gap:6px}
  .top-link{padding:8px;font-size:13.5px;white-space:nowrap}
  .modo{display:none!important}
  .cond{padding:12px;gap:10px;font-size:14px}
  .confianca{gap:14px}
}
.med>*,.conv-wrap>*{min-width:0}

/* ---------- cores por categoria ----------
   Cada bloco de ícone pega --tint/--tint-soft da classe c-* dele ou de um ancestral. */
.c-azul{--tint:#3346c4;--tint-soft:#eceefc}
.c-violeta{--tint:#7c3aed;--tint-soft:#f1eafe}
.c-rosa{--tint:#db2777;--tint-soft:#fde8f1}
.c-laranja{--tint:#ea580c;--tint-soft:#ffecde}
.c-ambar{--tint:#b45309;--tint-soft:#fef1d3}
.c-verde{--tint:#15803d;--tint-soft:#e2f5e7}
.c-teal{--tint:#0f766e;--tint-soft:#ddf4f1}
.c-ciano{--tint:#0369a1;--tint-soft:#dff0fa}
.c-vermelho{--tint:#dc2626;--tint-soft:#fde8e8}
.c-indigo{--tint:#4338ca;--tint-soft:#e8e8fc}
.t-azul{color:#3346c4!important}.t-violeta{color:#7c3aed!important}.t-rosa{color:#db2777!important}.t-laranja{color:#ea580c!important}
.t-verde{color:#15803d!important}.t-vermelho{color:#dc2626!important}.t-ambar{color:#b45309!important}.t-teal{color:#0f766e!important}
.ico{background:var(--tint-soft,var(--acc-soft));color:var(--tint,var(--acc))}
.ico.solid{background:var(--tint,var(--acc));color:#fff}
.int:hover .ico,.int:focus-visible .ico{background:var(--tint,var(--acc));color:#fff}
.int:hover{border-color:var(--tint-soft,var(--acc-soft-2))}
.avatar{background:var(--tint-soft,var(--acc-soft));color:var(--tint,var(--acc-ink))}
.cond:hover .seta{color:var(--tint,var(--acc))}
.cond .ico{transition:background .2s var(--ease),color .2s var(--ease),transform .35s cubic-bezier(.3,1.6,.5,1)}
.cond:hover .ico{transform:rotate(-8deg) scale(1.1)}
.passo .num{color:var(--tint);background:var(--tint-soft);width:28px;height:28px;border-radius:10px;display:grid;place-items:center;top:18px;right:18px}
.passo::before{content:"";position:absolute;left:22px;right:22px;top:0;height:3px;border-radius:0 0 3px 3px;background:var(--tint)}
.etapa.atual .pt{background:var(--tint,var(--acc));border-color:var(--tint,var(--acc));box-shadow:0 0 0 4px var(--tint-soft,rgba(15,123,108,.15))}
.etapa.feito .pt{background:var(--tint-soft,var(--acc-soft));border-color:var(--tint-soft,var(--acc-soft));color:var(--tint,var(--acc))}
.etapa.feito::after{background:var(--tint,var(--acc))}
.trilho-it:hover .ico{background:var(--tint-soft,var(--acc-soft));color:var(--tint,var(--acc))}
.trilho-it.on{color:var(--tint,var(--acc-ink))}
.trilho-it.on .ico{background:var(--tint,var(--acc));color:#fff;box-shadow:0 6px 16px -6px var(--tint,var(--acc))}
.perfil.on{border-color:var(--tint,var(--acc));box-shadow:0 0 0 3px var(--tint-soft,var(--acc-soft))}
.perfil.on .ico{background:var(--tint,var(--acc));color:#fff}
.btn-p .ti{transition:transform .2s var(--ease)}
.btn-p:hover .ti{transform:translateX(2px)}

/* entrada: ícones que flutuam em volta da prévia */
.home-prev-wrap{position:relative}
.flutua{position:absolute;z-index:2;width:48px;height:48px;border-radius:16px;display:grid;place-items:center;box-shadow:0 10px 24px -8px rgba(18,21,29,.25);animation:flutua 6s ease-in-out infinite;cursor:default;transition:transform .2s}
.flutua .ti{font-size:24px;vertical-align:0}
.flutua{background:var(--tint);color:#fff}
.flutua:hover{animation-play-state:paused;transform:scale(1.12) rotate(-6deg)}
.flutua.f1{top:-18px;left:-14px}
.flutua.f2{top:38%;right:-12px;animation-delay:-2s}
.flutua.f3{bottom:-20px;left:18%;animation-delay:-4s}
@keyframes flutua{0%,100%{transform:translateY(0)}50%{transform:translateY(-8px)}}
.home-hero h1 span{color:inherit;background:linear-gradient(transparent 62%,#fde68a 62%);padding:0 2px}
.selo{background:#fff;border:1px solid var(--line);box-shadow:var(--shadow)}
@media (max-width:760px){.flutua{display:none}}
.trilho-it .ico{background:transparent;color:var(--tint,var(--muted))}
.trilho-it:not(.on) .ico .ti{opacity:.85}
.esp-filtro{display:flex;gap:6px;overflow-x:auto;margin:10px 0 0;padding-bottom:2px;scrollbar-width:none}
.esp-filtro::-webkit-scrollbar{display:none}
.esp-chip{border:1px solid var(--line-2);background:var(--surface);border-radius:999px;padding:5px 11px;font-size:12.5px;font-weight:550;white-space:nowrap;color:var(--ink-2);transition:.15s}
.esp-chip:hover{border-color:var(--acc);color:var(--acc-ink)}
.esp-chip.on{background:var(--acc);border-color:var(--acc);color:#fff}
